LET’S GET YOU ON THE CALENDAR

Deposit and payment

• A 50% non-refundable deposit holds your date. The balance is due 7 days before your event.
• If the balance is not paid by then, we may cancel your booking and keep the deposit.
• Payments are made through a secure Square link. Card payments include a 3% processing fee.
• Extra hours or add-ons asked for on the day are billed at our standard rates and due within 3 days after the event.

Cancellation and rescheduling

• The deposit is non-refundable in all cases, since it reserves your date and we turn down other bookings for it.
• Cancel 30 or more days before your event and any payments above the deposit are refunded.
• Cancel fewer than 30 days before and all payments are kept.
• Rescheduling depends on availability. One reschedule with 30 or more days’ notice may, at our discretion, move your deposit to a new date.

Coverage and delivery

• Photography: your full edited gallery arrives within 2 weeks after your event in a private online gallery.
• Photo booth: your gallery and any included prints arrive within 15 days after your event.
• The number of edited images depends on the length and conditions of your event. We don’t guarantee a set number.
• Editing is done in our own style. Unedited or RAW files are not included.
• The gallery link is shared only with you and never made public. Files stay available for 10 days from when we send the link, then the gallery is permanently deleted. Please download everything in that time.
• We don’t share the gallery with guests or recover files after it’s deleted.

Creative style

• We use our own style and judgment for composition, lighting and editing. By booking, you’ve seen our portfolio and accept our style. Not liking our creative choices is not a reason for a refund.

Setup and your responsibilities

• We arrive 1 hour before your start time to set up.
• You provide accurate event details, a timeline and access to the location, plus a suitable space with power for photo booths.
• Please name a point of contact, other than the guest of honor, to help us find key people and moments.
• You’re responsible for any venue permits or permissions for photography.
• For photo booths, an attendant runs the booth for the whole rental. You’re responsible for damage to the booth or equipment caused by guests.

Travel and large events

• A travel fee applies to events outside Northern California.
• Events with more than 200 guests may have an added fee, which we’ll tell you before you book.

Copyright and photo use

• Snap & Shoot keeps the copyright. You may print, share and display your photos for personal, non-commercial use.
• If you check the box below, you give Snap & Shoot permission to post images and video from your event on social media and our website. If you leave it unchecked, we will not.

Liability

• Our total responsibility for any claim is limited to what you paid us. We’re not liable for indirect or consequential damages.
• We’re not responsible for damage or injury from guests’ use of the photo booth, except where caused by our own negligence.
• If photos are lost through equipment failure, theft or something outside our control, we refund what you paid for the affected coverage.

Illness or emergency

• If we can’t attend because of illness, emergency or something outside our control, we’ll try to send a qualified replacement. If we can’t, we give a full refund of all payments received.